Returns & Exchanges

At Simplicity Laser, we want you to be completely satisfied with your skincare and treatment products. If you are not happy with your purchase, we offer a 30-day return window for unopened items or store credit for qualifying circumstances.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email or through our online portal with your order number and the reason for the return.

• 2.
  Prepare Your Package

  Ensure the product is in its original, unopened packaging and securely place it in a shipping box with your original packing slip.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned item, we will process your refund to the original payment method within 5 to 10 business days.